Terms of Service

Overview

Welcome to Zoop! The terms “we”, “us” and “our” refer to Zoop. Zoop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Zoop is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ depending on your device and settings. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted in our online stores.

All descriptions of products are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction.

Section 3 - Orders

When you place an order, you are making an offer to purchase. Zoop reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Zoop confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as cancellations may not be possible after confirmation.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

Section 4 - Prices and Billing

Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs, or import charges. By placing an order, you agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our store.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 - Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, and designs, are owned by Zoop, its affiliates or licensors and are protected by intellectual property laws. You may not reproduce, distribute, modify, or republish any material without prior written consent.

Section 7 - Optional Tools

You may be provided with access to tools from third parties which we neither monitor nor control. Your use of these tools is at your own risk and discretion.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or accuracy and you access them at your own risk.

Section 9 - Relationship with Shopify

Zoop is powered by Shopify, but all sales and transactions are directly between you and Zoop. Shopify is not responsible for any issues arising from your purchases.

Section 10 - Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Shopify may also collect and process personal information as part of hosting our Services.

Section 11 - Feedback

If you submit any ideas, suggestions, feedback, or reviews, you grant us a license to use them for commercial purposes. You agree that your Feedback will not violate the rights of others.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally, information on our Services may contain errors or inaccuracies. We reserve the right to correct or update such information at any time without notice.

Section 13 - Prohibited Uses

You may not use the Services for unlawful, abusive, or harmful purposes, including uploading malicious code or violating intellectual property rights. We reserve the right to suspend or terminate accounts that violate these Terms.

Section 14 - Termination

We may terminate your access to the Services at any time without notice. Certain provisions of these Terms will survive termination.

Section 15 - Disclaimer of Warranties

EXCEPT AS EXPRESSLY STATED BY Zoop, THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND.

Section 16 - Limitation of Liability

To the fullest extent permitted by law, Zoop, Shopify, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services.

Section 17 - Indemnification

You agree to indemnify and hold harmless Zoop, Shopify, and affiliates from any claims or damages arising from your use of the Services.

Section 18 - Severability

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will remain in effect.

Section 19 - Waiver; Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Zoop.

Section 20 - Assignment

You may not transfer or assign these Terms without our consent. We may transfer our rights without notice.

Section 21 - Governing Law

These Terms shall be governed by the laws of the jurisdiction where Zoop is headquartered.

Section 22 - Headings

Headings are included for convenience only and will not affect interpretation.

Section 23 - Changes to Terms

We reserve the right to update or change these Terms at any time. Your continued use of the Services constitutes acceptance of changes.

Section 24 - Contact Information

Questions about the Terms of Service should be sent to us at support@itzoop.com